Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Effective Date: 20 May 2025
At JOE’S CAFÉ DUBAI, we value your trust. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us - whether you're dining at our café, visiting our website, or engaging with us on social platforms.

1. Information We Collect

We may collect the following types of personal data:

  • Contact information (name, phone number, email address)
  • Booking or inquiry details
  • Website usage data (via cookies and analytics tools)
  • Social media interactions (if you engage with us online)
  • Feedback or survey responses

We do not collect payment information through our website.

2. How We Use Your Information

We use your data to:

  • Respond to your inquiries or reservation requests
  • Improve your dining experience and our service offerings
  • Understand website performance and user preferences
  • Send occasional updates about JOE’S CAFÉ DUBAI (only with your consent)

3. Do We Share Your Data?

Your information is never sold to third parties.

We may share limited data with:

  • Service providers (e.g., website hosting or analytics, etc.)
  • BinHendi Holding (our parent company) for internal marketing or operational purposes

All partners are required to handle your information with strict confidentiality.

4. Cookies & Tracking Tools

Our website uses cookies to:

  • Enhance site performance
  • Understand user behaviour (via tools like Google Analytics)
  • Improve content and layout based on visitor interaction

You can disable cookies in your browser settings if preferred.

5. Your Rights

As a user, you have the right to:

  • Request access to your personal data
  • Ask for corrections or updates
  • Opt-out of marketing communications at any time

To exercise these rights, email us at: joescafedubai@binhendiholding.com

Data Storage & Security

All data is securely stored on protected servers. We take reasonable steps to ensure your information is not misused, accessed, or disclosed inappropriately.

7. Third-Party Links

Our site may contain links to third-party websites (e.g., delivery platforms or press articles). We are not responsible for the privacy practices of other websites.

8. Policy Updates

This Privacy Policy may be updated occasionally. The latest version will always be available on this page, with the “Effective Date” noted above.

9. Contact Us

For questions about this policy or your personal data, please contact us.

@joescafedubai